SENSE VISION
Our ultimate goal is to shift the market in such a way that customer experience and the resolution of customer needs are always the top priority. We are driven by Customer Centricity, Customer Experience, and Products or Services that address real customer problems. You can see this approach in everything we do, from Strategy and Data Analysis to IT Solutions.
Specific Services
Etnetera Sense Team
With 20 years of experience in online projects, founding and leading companies, I strive to utilize this expertise in both my professional and personal life. I perceive our work at Etnetera Sense as an excellent tool for assisting society in digitalization and enhancing the functionality of systems that we are more or less dependent on.
In my private life, I enjoy creating things that generate further value. Immersing myself in new topics greatly motivates me, as does cycling through nature or traveling with my family.
I primarily apply my expertise in the field of technology consulting. My main focus is on strategy, especially for the FSI and ICT segments, including designing solutions and technical specifications. I can precisely define needs, and effectively identify potential stress and impact zones before executing proposed steps.
I enjoy sharing my travel experiences through photographic images captured during my journeys, often in rather remote countries.
With my nine years of experience in technical and process consulting, I strive to enhance user experiences through project management and agile development methodologies.
Outside of my professional life, my main motivation is the smile of my little daughter and the opportunity to work in a family-friendly mode or remotely from anywhere in the world.
For over 18 years, I have been dedicated to process optimization, efficiency, digitalization, and project management across various sectors, particularly in the financial sector encompassing banks, insurance companies, or fintech firms, as well as in the telecommunications sector. My experience spans innovation, digital transformation, and tasks such as selecting and implementing CRM, CMS, client portals, and other systems. Additionally, I focus on service models that impact customer experience (CX).
Beyond work, I expand my horizons by kayaking on wild rivers or studying information service design.
With 18 years of experience in various roles, I have been dedicated to improving processes and products. I assist in the digitalization of businesses, primarily in the ICT, retail, and e-commerce sectors.
Beyond digital strategy, process analysis, BPMN diagrams, methodologies, and use case descriptions, you can expect from me a broad perspective continuously acquired in front of university students and through the viewfinder of a camera.
My education in marketing, economics, and strategic communication at two state universities provided me with a solid foundation. I excel in projects where any customer-centric approach is key. Specifically, this involves focusing on Customer Journey Mapping, Service & Product Design, or devising and improving suitable workshop methodologies for specific businesses.
Besides work, I focus on board riding, whether it is snowboarding, skateboarding, or surfing. I combine this hobby with traveling, and seek out unconventional places where board riding can be practiced.
With 17 years of experience across the marketing and media landscape, I am convinced that marketing is not just about strategies and intentions; it should be a real story built on solid and authentic foundations.
The rest is merely a matter of creativity, budget, and set goals. Similarly, choosing the right single-track vehicle is for me the first step towards a feeling of tangible freedom.
Do you want to be a part of Etnetera Sense Team?
Currently, we do not have any open position. However, if you feel that you could contribute to our team, please contact us at sense.hr@etnetera.cz, or fill in the form below.